Effective Date: April 19, 2025

At Furry Tails, we strive to deliver your pet essentials quickly and safely across India.

Shipping Locations

• We currently ship across all major cities in India.

• Local delivery is available within Newtown, Kolkata and nearby areas.

Shipping Time

• Orders are processed within 24–48 hours.

• Delivery timelines:

  • Kolkata & nearby: 1–2 business days

  • Metro cities: 3–5 business days

  • Other locations: 5–7 business days

Shipping Charges

• Free Shipping on orders above ₹999.

• ₹49–₹99 flat shipping charge applies on orders below ₹999.

Order Tracking

Customers receive a tracking link via email/SMS once the order is dispatched.